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Review Management

Monitor and respond to customer reviews

1 pending responses
Average Rating
3.4
7 total reviews
Response Rate
57%
Avg response time: 4.2 hours

Sentiment Breakdown

4
1
2

Rating Distribution

5
2
4
2
3
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Filter:
S
Sarah M.
2026-04-03

Excellent pharmacy! The pharmacist took the time to explain all my medications and potential interactions. Prices are very competitive compared to the big chains.

Replied
positive

Your response

Thank you so much, Sarah! We are glad we could help with your medication questions.

J
James R.
2026-04-02

Good prices and friendly staff. Delivery was a bit slow last time but otherwise great experience. Will continue to use this pharmacy.

Replied
positive

Your response

Thanks for the feedback, James. We are working on improving our delivery times!

M
Michael T.
2026-04-01

Had to wait 45 minutes for a prescription that was called in 3 hours earlier. The staff seemed understaffed. Prices were okay though.

Pending
negative
L
Linda K.
2026-03-30

Average experience. Nothing special but nothing terrible either. The store could use some updating but the pharmacist was knowledgeable.

neutral
D
David P.
2026-03-28

Best pharmacy in the area! They helped me switch from a brand name to generic and saved me $50/month. Highly recommend their price comparison service.

Replied
positive

Your response

We love hearing this, David! Helping our customers save is what we do best.

P
Patricia W.
2026-03-25

Wrong medication dispensed. Had to drive back to get it corrected. Very concerning and dangerous mistake.

Replied
negative

Your response

Patricia, we sincerely apologize. We have implemented additional verification steps. Please contact our manager directly for follow-up.

R
Robert L.
2026-03-22

Convenient location and good hours. The online ordering system works well. Pharmacist is always available for questions.

positive